When choosing a real estate professional, get to know their history!
Below, you'll find information that will help you get to know me better - from awards and credentials I've achieved, to references from past clients.
I consider the satisfaction of my clients to be my greatest achievement, and take pride in my high volume of repeat business and referrals.
Call me today - I'd love to add you to this growing list!
These comments are actual letters that my previous clients wanted me to share with you.
We can’t thank you enough for all your hard work during this process. You put so much time and effort into us and made us feel like we were your only clients! Your dedication is unmatched and you have been truly a pleasure to work with.
When Jesse and I decided to buy a home in the Edmonton Area, we didn’t know any real estate agents and we didn’t have anyone that was able to refer us to a realtor. Jesse came home one day and said I met this wonderful lady with the bubbliest personality, she's a realtor and said that she could help us when we are ready to start looking.
When the time came, you were right there ready to help us to start searching for the perfect fit ! You helped us feel comfortable and you were so helpful in finding us exactly what we wanted. Your patience, knowledge and advice helped us feel at ease during this process. When things started going south with the first deal we tried to make, you assured us this was just a bump in the road and that we would find the right house for us! And we certainly did ! It was your experience and confidence that helped us close the deal on the house we now own. We could not have done it without you !!
We are now getting well settled in our new house and it is finally starting to feel like a home. As you know we are from Ontario, and the last few years haven’t been the easiest as we never felt as if we could really lay down our roots anywhere. Without your help these last few months, we wouldn’t be where we are today.
When/if the time comes we will certainly be using you for all of our realtor needs and we will DEFINITELY be referring you to anyone we know looking for a realtor. You are truly one of a kind Susan and thank you for welcoming us to your client-family.
Have a great day !
Kaila and Jesse
Proud home owners and satisfied clients :)
We found Susan's name from another condo sale in the same building. She made a difficult situation go smoothly as my Dad is 92 and living at a seniors home at a different location. She made numerous trips to the seniors home to keep my Dad informed as to what was going on each step of the way. Susan showed a great deal of patience and understanding in a very professional manner.
She negotiated a price that everyone was happy with-- even Dad. The lawyer she recommended was Great.He went the extra mile, going to the seniors home to explain papers and have them signed.
Overall,would we recommend Susan??
YES - She handled a demanding sale with style and grace.
John and Barb
Somehow a simple Thank You doesn't seem adequate enough! You have no idea how much your guidance and personal support meant to Dean and I.
We are so grateful for all the suggestions you gave us regarding pricing, staging, listing date, etc. The advertising, promotion and open houses certainly helped with the extremely quick and efficient sale of our home, and your negotiation skills…well, lets just say we’re extremely happy with your results!
So glad we’ll still be neighbours, and even happier that we’re friends! Again we truly appreciate all your efforts!
Sandy and Dean
Susan has gone above and beyond anything we could ask for in a realtor. Thank you again for all your help and for having such a good heart.
- Chelsea & Adam
We found Susan when we started our property search. She had great information and she was very helpful for us as we were not familiar with the area. Once we met Susan, it was obvious she was extremely knowledgeable on the area and gave us some fantastic guidance as we started to work with her. She was always positive and never pushy. If you are looking for an ethical, professional agent who listens to your needs, Susan is the one you should consider using for your real estate needs.
- Amany & Dr. Arian
Buyer & Seller
Thank you so much for your excellent service. You are so nice to work with, always there if we had any questions or concerns and I can’t believe you sold our home in the first four days. We are now so happy with our new home.
- Tess & Robin
Susan, we want you to know that we appreciate all the hard work you have done for us and I think you’re a wonderful agent. I’m so glad we met you. I’m glad you’re on our side helping us through this exciting and scary time! Thank you Thank you Thank you
- Jeff & Sheri
Dealing with you in our recent transaction was a great pleasure. Your professionalism is immeasurable and I look forward to working with you in the near future.
- Steve B.
Thank you so much in helping us in the sale of our home. We have bought and sold a few times over the few years and worked with several real estate agents – none that have completed the sale and looked out for their clients as you have.
It is a stressful time to sell your home. Both Andrew and I appreciate your advice, hard work, knowledge and effort you put forth to ease us into this time of transition.
You took the time to make the children feel involved and guided us every step of the way. Thank you again.
- Andrew & Tracy B.
Susan, we were pleased with all aspects of your service as you had great energy, presented yourself well, had good information for the client and in our case respected the knowledge base of your client and used it to your advantage.
You were generally always available and in the few times you were not you made sure that we knew and provided back up names and numbers. As well, Crystal did a great job as your go between.
I would like to take a moment to highlight the excellent work of Crystal Hiebert. Crystal certainly is an asset to your business as she represents you very well. Crystal has always been polite, courteous and very timely in her replies, providing information and communicating potential delays.
We would recommend you to our family and friends because of your great energy, good presentation of self and business, you are easy to work with and have good availability. You are willing to go a little further for the client; you are knowledgeable and are always looking for new tips on how to improve. We felt that you had our interests in the right place.
- Michelle & Blayne W.
As always it was a great pleasure to work with you. The attention to detail you give your job is amazing. Both the kids still talk about you like a member of the family. Thank you for all the work you did for us on the sale of yet another home.
- Andrew, Tracy, Jack & Allison B.
Testimonial: Process of purchasing a home made easy!
The service and personal attention we received from Susan Paulsen was exceptional and most unexpected! She is truly an outstanding Realtor. Her patience to understand the criteria of the home we were looking for truly helped us in our search for our dream home. After devoting much of her time to finding what we were looking for in a home, she made sure we got the best home suited for us. More importantly, she made sure we got the best value on the home we purchased!
Susan met with us to get a feel of what we were interested in, and actually listened to our needs! Then she emailed listings of homes meeting our desired criteria, which we were able to quickly sort through and select a few to view. Susan set up showings, and was (as always) on time, and energetic during our walk-troughs.
After the viewings, we placed an offer on the home. This is where Susan really shines! She included very detailed information to back our offering price. Her negotiation skills resulted in an amazing deal, which we are sure we will be smiling about in years to come.
Following the acceptance, Susan made certain that the offer, financing, home inspection, compliance, and all legal aspects were taken care of, and when issues and concerns came up (as they often do), she was on top of it and made sure all issues were promptly attended to. We are so thankful that she was there through the process, and so relieved we didn’t have to manage all of these details on our own.
Susan spent much time with us as needed, clearly explaining the process, and identifying what steps should or will happen next. We are stunned at how comfortable we were with her managing the largest purchase of my life. Susan is a remarkable and special person, who always has her client’s best interests in her heart. We couldn’t imagine going through this process with anyone else. I just wish we had the cash to buy another house so we could have the opportunity to work with her again!!
We would highly recommend Susan Paulsen to help you in this life changing move. We could not have asked for a better Realtor to guide us through the process.
- Sincerely, Vicki & Jason
I really enjoyed the service you provided and would recommend you in a second!
- Peter D.
We always had beautiful dreams of getting a house, getting new furniture and the added little extras and then you came along and made them all come true. WOW! God sent you to us and our Dreams took flight.
- Heather and Michael N.
We would like to express our true regard and appreciation towards one of your realtors, Susan Paulsen (Edmonton Office). Susan was an absolute joy to work with and made a stressful situation into a pleasant experience. Honesty and integrity are not two phrases that neither I nor my colleagues throw around lightly, but in this case, Susan deserves this characterization and much more. I have spent over 26 years serving in the Canadian Military and have had the opportunity during those years to travel to many places both outside of our country and within. This move was the first time we were privileged to utilize Realty Executives and I only wish I had used your company before. The experience and professionalism that Susan brought to the table was commendable, she only accepted 100% solution on everything. Susan has proven that integrity and honesty and passion are not just a part of her life but a building block of her personality, she is the perfect realtor. She impressed us, she has impressed our friends and colleagues, and most of all she has allowed people to experience a trusting relationship. Susan will be able to mentor many young realtors and pass on her qualities that are endearing to the client, and by doing so she will be able to mold the realtors of tomorrow. We commend Susan for her hard work and ethics and can only hope that others can follow her values in the real estate market of today.
- Ken and Laura S.